112bet Frequently Asked Questions

Creating a 112bet account takes less than two minutes. Visit 112bet and tap the registration button, then enter your mobile phone number, choose a password, and confirm your age (you must be 21 or older). A one-time password (OTP) will be sent to your mobile number via SMS to verify ownership. Once confirmed, your account is active and you can make your first deposit.

112bet requires a valid government-issued photo ID for account verification — a National Identity Card (NID), passport, or driving licence are all accepted. You may also be asked to provide a selfie holding your ID document and proof of your payment method (for example, a screenshot of your bKash or Nagad wallet showing your registered number). KYC verification is mandatory before processing withdrawals above ৳10,000.

You must be at least 21 years old to register or place any bet on 112bet. This is a strict platform-wide policy with no exceptions. Age is verified during the KYC process, and any account found to belong to a person under 21 will be immediately suspended and all funds returned. 112bet takes the protection of minors seriously.

To reset your 112bet password, go to the login page and tap "Forgot Password". Enter the mobile number registered to your account and you will receive an OTP via SMS. Enter the OTP, then create a new password. If you no longer have access to your registered mobile number, contact 112bet support at [email protected] with proof of account ownership and our team will assist you.

No. 112bet strictly permits one account per player. Multi-accounting — registering more than one account on the same device, IP address, or identity — is a violation of the Terms and Conditions and will result in all associated accounts being permanently closed and any outstanding balances being forfeited. If you believe a duplicate account was created accidentally, contact support immediately.

To permanently close your 112bet account, contact the support team at [email protected] from your registered email address or message via the live support channel. State clearly that you want to close the account and confirm any remaining balance you wish to withdraw before closure. Account closure requests are typically processed within 48 hours. If your reason for closing is gambling-related, consider using the self-exclusion tool instead.

To deposit via bKash on 112bet, log into your account, go to the Deposit section, and select bKash as your payment method. You will be shown a 112bet bKash merchant number and a reference code. Open your bKash app, choose "Send Money" or "Payment", enter the provided number and amount, and include the reference code in the reference field. Your 112bet balance is usually credited within 5 minutes of a successful bKash transaction.

Nagad deposits on 112bet are processed almost instantly — typically within 1 to 5 minutes of a confirmed Nagad transaction. During peak hours or scheduled Nagad maintenance windows, processing may take up to 15 minutes. If your deposit has not appeared in your 112bet balance after 30 minutes, contact support with your Nagad transaction ID and our team will resolve it promptly.

The minimum deposit on 112bet is ৳200 for all supported payment methods, including bKash, Nagad, Rocket, and Upay. Bank transfers via Dutch-Bangla Bank, BRAC Bank, Islami Bank, City Bank, or Sonali Bank may have a higher minimum of ৳500 due to bank processing thresholds. There is no maximum deposit limit, but transactions above ৳50,000 may trigger a standard KYC review.

The minimum withdrawal amount on 112bet is ৳500. This applies to all withdrawal methods including bKash, Nagad, and Rocket. Withdrawals below this threshold cannot be processed. To withdraw, your account must be fully verified (KYC complete) and your registered mobile number must match the mobile wallet you are withdrawing to. This matching requirement is a fraud-prevention measure.

Most 112bet withdrawals to bKash, Nagad, and Rocket are processed within 1 to 3 hours during business hours (Bangladesh Standard Time, UTC+6). Withdrawals submitted late at night or during weekends may take up to 12 hours. Bank transfers typically take 1 to 2 business days. If your withdrawal has been pending for more than 24 hours, contact support with your withdrawal reference number.

112bet does not charge any platform-side fees for deposits or withdrawals. However, your payment provider (bKash, Nagad, Rocket, or your bank) may apply their own standard transaction charges on outgoing payments. These third-party fees are outside 112bet's control. Check your payment provider's fee schedule for details before initiating a withdrawal.

Yes. 112bet covers BPL (Bangladesh Premier League) matches extensively, offering pre-match and live in-play betting markets including match winner, top batsman, total runs, wickets, and over/under markets. Coverage extends to all major cricket tournaments including IPL, T20 World Cup, Asia Cup, and Bangladesh Tigers bilateral series. Match odds are updated in real time.

112bet offers a broad library of casino games including live dealer tables (roulette, baccarat, blackjack, andar bahar, and teen patti) powered by Evolution Gaming and Ezugi, video slots from Pragmatic Play and NetEnt, crash games including Aviator by Spribe, and arcade-style games. New titles are added regularly. All games are accessible on mobile without downloading an app.

All games on 112bet are supplied by certified third-party game studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — whose Random Number Generators (RNGs) are independently audited and certified for fairness. 112bet does not modify game outcomes. Live casino games use real dealers filmed from certified studios, providing full transparency. RTP (return-to-player) percentages are published by each game provider.

Yes. 112bet is fully optimised for mobile browsers on both Android and iOS devices. No app download is required — simply open your mobile browser, navigate to 112bet, and the site adapts automatically to your screen size. All games, including live casino, slots, and crash games, run smoothly on modern smartphones with a stable internet connection.

At 112bet, cricket bets are settled based on the official result declared by the relevant governing body (ICC, BCB, BCCI, or equivalent). For a match to be valid, a minimum number of overs specified per market must be completed. If a match is abandoned or reduced by rain, 112bet settles bets according to the Duckworth-Lewis-Stern (DLS) method where applicable, or voids affected markets. Full rules are listed in the Sports Betting Terms section of the platform.

112bet offers a welcome bonus to newly registered players on their first deposit. The bonus amount and percentage may vary depending on the current promotion — visit the Promotions section after logging in for the latest offer. Welcome bonuses are subject to wagering requirements, which specify how many times the bonus amount must be bet before a withdrawal can be made. Read the full bonus terms before claiming.

Wagering requirements (also called rollover requirements) state how many times you must wager a bonus amount before it converts to withdrawable cash. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in total bets before withdrawing the bonus winnings. On 112bet, different games may contribute different percentages toward clearing a wagering requirement — slots typically contribute 100%, while live casino games may contribute less.

Yes. 112bet rewards regular players through a tiered loyalty programme. As you wager more, you accumulate loyalty points that unlock higher VIP tiers, each offering increased bonuses, faster withdrawal processing, dedicated account management, and exclusive seasonal promotions tied to events like the BPL season, Eid, and Pohela Boishakh. Log into your account to check your current loyalty status and available rewards.

No. Bonus funds and any winnings generated from bonus funds cannot be withdrawn until the full wagering requirement has been met. If you request a withdrawal before completing the wagering requirement, the bonus and associated winnings will be forfeited and only your original deposit balance (minus any losses) will be returned. Always check the wagering status in your account dashboard before requesting a withdrawal.

Yes. 112bet runs seasonal promotions aligned with major events in Bangladesh, including the BPL season, IPL, T20 World Cup, Eid ul-Fitr, Eid ul-Adha, Pohela Boishakh, and Victory Day (December 16). These promotions may include enhanced odds on cricket matches, deposit bonus top-ups, free spins on featured slots, and cashback offers. Check the Promotions section of your account regularly so you never miss an active offer.

112bet uses industry-standard SSL/TLS encryption to protect all data transmitted between your device and our servers, ensuring your personal and financial information is secure. The platform uses certified game providers with independently audited RNGs, and all payment transactions are processed through established Bangladeshi payment systems including bKash, Nagad, and Rocket. 112bet does not share or sell player data to third parties.

112bet protects your data through multiple layers of security: SSL/TLS encryption in transit, access-controlled database storage, two-factor authentication (2FA) via SMS OTP for login and high-value withdrawals, and regular security audits of the platform infrastructure. Staff who handle player data are trained on data protection obligations. Full details are available in the 112bet Privacy Policy.

To self-exclude from 112bet, contact the support team at [email protected] and state that you want to activate self-exclusion. Specify your preferred exclusion period — a minimum of 6 months, up to 5 years, or permanently. Your account will be restricted within 24 hours. During the exclusion period you cannot log in, deposit, or bet. Self-exclusion cannot be reversed until the chosen period has elapsed.

Yes. 112bet allows players to set daily, weekly, or monthly deposit limits on their account. Once your chosen limit is reached, no further deposits will be accepted until the limit period resets. Reducing a deposit limit takes effect immediately. Increasing a limit requires a 48-hour cooling-off period before it comes into force. Contact 112bet support to activate or adjust a deposit limit on your account.

112bet customer support is available 24 hours a day, 7 days a week, including Bangladeshi public holidays. You can reach the team by email at [email protected] or via the live chat feature on the platform. For responsible gaming requests such as self-exclusion or deposit limit changes, email is recommended so that a written record is maintained. Response times are typically under 2 hours for email and under 5 minutes for live chat.