Terms & Conditions — 112bet Platform

1. Definitions

The following terms carry the meanings set out below wherever they appear in these Terms & Conditions:

• "Platform" means the 112bet website, all associated sub-domains, mobile-optimised pages, and any software or services provided through these channels.
• "Player" / "Account Holder" means any natural person who has successfully completed registration and holds an active account on the Platform.
• "Account Balance" means the total of real-money funds held in a Player's account, excluding any bonus or promotional credits that remain subject to wagering requirements.
• "Bonus Funds" means promotional credits awarded by 112bet under a specific offer, which are subject to separate wagering conditions before they may be withdrawn as real money.
• "Wagering Requirement" means the number of times a bonus amount must be staked before any winnings derived from that bonus become eligible for withdrawal.
• "Transaction" means any deposit, withdrawal, bonus claim, bet placement, or transfer of funds within the Platform.
• "Restricted Territory" means any jurisdiction from which access to or use of the Platform is prohibited by applicable local law.
• "Bangladesh Standard Time (BST)" means UTC+6, the official time zone of Bangladesh, which governs all time-stamped Platform activity.

2. Eligibility & Account Registration

To create and maintain an account on 112bet, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age. Players under 21 are strictly prohibited from registering or using the Platform in any capacity.
• You must be a natural person acting in your own name and on your own behalf. Corporate entities, trusts, and organisations may not register accounts.
• You must not be accessing the Platform from a Restricted Territory. It is your sole responsibility to ensure that your use of 112bet complies with the laws applicable in your jurisdiction.
• You must provide accurate, current, and complete registration information. Providing false, misleading, or incomplete information is a material breach of these Terms and will result in account suspension.
• You may hold only one (1) account on the Platform. Duplicate accounts are strictly prohibited. Where multiple accounts are identified as belonging to the same individual, 112bet reserves the right to suspend all such accounts and confiscate balances pending investigation.
• You must not be on any self-exclusion list or voluntarily excluded from gambling platforms at the time of registration.

112bet reserves the right to request documentary evidence of identity, age, and source of funds at any time, including at the point of withdrawal. Failure to provide satisfactory documentation within a reasonable timeframe may result in account restriction or closure.

3. Account Security & Responsibility

You are solely and fully responsible for maintaining the confidentiality of your account credentials, including your username, password, and any SMS verification codes sent to your registered mobile number. The following obligations apply at all times:

• You must not share your login credentials with any third party under any circumstances.
• You must not allow any other person to access or use your account, including family members.
• You must notify 112bet support immediately if you suspect unauthorised access to your account or believe your credentials have been compromised.
• All activity conducted through your account — whether by you or by an unauthorised third party as a result of your failure to safeguard your credentials — is your responsibility unless 112bet is notified of the compromise promptly and in writing.
• 112bet will never contact you by phone, email, or message to ask for your full password. Any such communication should be treated as fraudulent and reported to our support team immediately.

4. Deposits, Withdrawals & Payment Methods

112bet supports the following deposit and withdrawal methods for players in Bangladesh: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. All transactions are processed in Bangladeshi Taka (BDT / ৳).

• Minimum Deposit: ৳100 per transaction. Deposits below this threshold will not be credited to your account.
• Minimum Withdrawal: ৳500 per transaction. Withdrawals below the minimum threshold will be declined.
• Withdrawal Processing: Withdrawals to bKash and Nagad are typically processed within 30 minutes. Bank transfer withdrawals may take up to 3 business days depending on the receiving institution.
• Withdrawal Method Matching: Funds must be withdrawn to the same payment method used for the original deposit where technically possible. 112bet reserves the right to enforce this rule at its discretion for fraud prevention purposes.
• Identity Verification: Withdrawals above ৳10,000 require completed identity verification. Players who have not completed KYC (Know Your Customer) verification cannot process withdrawals above this threshold.
• Currency: All account balances, bets, and transactions are denominated in Bangladeshi Taka. 112bet does not accept cryptocurrency deposits or withdrawals.
• Deposit Responsibility: You are solely responsible for ensuring that funds deposited onto the Platform belong to you and are derived from lawful sources. 112bet reserves the right to request source-of-funds documentation at any time.

112bet does not charge transaction fees on standard deposits or withdrawals. However, your payment provider (e.g., your mobile operator for bKash/Nagad transactions) may apply their own service charges, for which 112bet accepts no liability.

5. Bonuses, Promotions & Wagering Requirements

112bet offers promotional bonuses to both new and existing players from time to time. All bonuses and promotions are subject to the following general conditions, in addition to any specific terms stated in the individual promotion:

• Bonus offers are available to eligible registered players only. 112bet reserves the right to restrict or withdraw any promotion at any time without prior notice.
• Each promotional offer may only be claimed once per player, per household, per IP address, and per payment method, unless otherwise explicitly stated.
• Standard Wagering Requirement: Unless a specific promotion states otherwise, bonus funds must be wagered a minimum of 20 times (20x) the bonus amount before any derived winnings may be withdrawn as real money.
• Not all game types contribute equally to wagering requirements. Slots typically contribute 100%; live casino table games typically contribute 10%; sports bets contribute 100%. Specific contribution rates are published on the relevant promotion page.
• Bonus funds have an expiry period. Unused bonus funds and any winnings derived from them will be forfeited upon expiry. Expiry periods are stated on each individual offer.
• 112bet reserves the right to cancel any bonus and void any winnings derived from it if it has reasonable grounds to believe that a Player has abused or attempted to abuse a promotional offer, including through the use of multiple accounts, coordinated play, or other manipulative behaviour.
• Real money deposits are used before bonus funds when placing bets, unless the Platform specifies otherwise for a particular promotion.

6. Betting Rules & Game Conduct

The following rules govern all betting and gaming activity on the 112bet Platform:

• Bet Acceptance: All bets are accepted at the sole discretion of 112bet. The Platform reserves the right to decline or limit any bet without providing a reason.
• Minimum and Maximum Stakes: Minimum and maximum stake limits apply to all betting markets and game types. These limits are displayed within the relevant game or market interface and may be adjusted at any time.
• In-Play Betting: Live in-play bets are subject to delay and may be suspended at any time. Any bets placed after the relevant event outcome has been determined are void and will be refunded.
• Errors and Malfunctions: In the event of a software malfunction, incorrect odds, or technical error, 112bet reserves the right to void affected bets and refund stakes. Payouts made as a result of a technical error are not guaranteed and may be reclaimed.
• Void Bets: Bets on events that are cancelled, postponed beyond the settlement period, or otherwise rendered void will be refunded to the Player's account balance.
• Match Fixing and Fraud: Any attempt to manipulate outcomes, exploit technical vulnerabilities, use automated betting software ("bots"), or collude with other players is strictly prohibited and will result in immediate account closure and forfeiture of all balances.
• Responsible Betting: Players are encouraged to use the Platform's deposit limits, loss limits, and session controls. 112bet reserves the right to enforce cooling-off periods on accounts that display signs of problem gambling behaviour.

7. Prohibited Conduct

The following activities are strictly prohibited on 112bet and will result in immediate account suspension, permanent ban, and potential reporting to relevant authorities:

• Registering more than one account, whether in your own name or using the identity of another person.
• Providing false, forged, or altered documentation during registration or verification.
• Using the Platform to launder money or transact funds of illegal origin.
• Using any automated software, bot, script, or artificial intelligence tool to place bets or interact with the Platform.
• Attempting to exploit software bugs, game glitches, or pricing errors for financial gain.
• Engaging in arbitrage betting strategies or matched betting in a manner that the Platform determines to be abusive or against the spirit of the promotional offer.
• Harassing, threatening, or abusing support staff or other players through any communication channel.
• Accessing the Platform using a VPN, proxy, or other geo-masking technology to circumvent territorial restrictions.

8. Intellectual Property

All content on the 112bet Platform — including but not limited to the brand name, logo, website design, graphics, text, game interfaces, and software — is the exclusive property of 112bet or its licensed content providers. No part of the Platform may be reproduced, distributed, transmitted, reverse-engineered, or used for any commercial purpose without the express written consent of 112bet.

Game titles, studio names, and provider logos displayed on the Platform (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) remain the intellectual property of their respective owners and are used under licence.

9. Limitation of Liability

To the fullest extent permitted by applicable law, 112bet shall not be liable for:

• Any loss of profits, revenue, data, goodwill, or other indirect or consequential losses arising from your use of the Platform, even if advised of the possibility of such losses.
• Any interruption, suspension, or termination of Platform services, including downtime resulting from maintenance, technical failures, or circumstances beyond our reasonable control.
• Any loss arising from your failure to safeguard your account credentials or from unauthorised access to your account where you have not taken reasonable precautions.
• Any inaccuracy in odds, scores, or event information provided by third-party data feeds, where such inaccuracy arises outside of 112bet's reasonable control.
• Any losses incurred as a result of your reliance on information or content published on the Platform as betting advice or financial guidance. All betting decisions are made at your sole risk.

Nothing in these Terms limits 112bet's liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded by law.

10. Account Closure & Termination

You may close your 112bet account at any time by contacting our support team at [email protected]. Upon account closure, any real-money balance remaining in your account (net of bonus funds subject to incomplete wagering requirements) will be returned to you via your last used payment method.

• 112bet reserves the right to suspend or permanently close any account at any time if it determines, at its sole discretion, that the Player has breached these Terms, engaged in fraudulent activity, or poses a regulatory, reputational, or legal risk to the Platform.
• Where an account is closed by 112bet as a result of a Terms breach, any balance in the account may be forfeited pending investigation. The Player will be notified of the closure and, where permitted, the reason for it.
• Self-exclusion requests are processed immediately upon receipt and cannot be reversed during the exclusion period. Players who self-exclude will have their account locked and will not be re-admitted to the Platform until the exclusion period expires and a formal reinstatement process is completed.
• Following permanent account closure by either party, 112bet retains the right to retain player data for the period required by applicable record-keeping obligations.

11. Privacy & Data Protection

Your use of the 112bet Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By creating an account, you consent to the collection, processing, and use of your personal data as described in that document. Key points include:

• Personal data is collected for the purposes of account management, identity verification, fraud prevention, and improving the Platform experience.
• Payment data processed through bKash, Nagad, Rocket, and Upay is handled in accordance with the respective payment provider's data policies.
• 112bet does not sell or rent your personal data to third parties for marketing purposes.
• You have the right to request access to, correction of, or deletion of your personal data, subject to legal retention requirements.

12. Amendments to These Terms

112bet reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a change is material, we will make reasonable efforts to notify registered players via the email address or phone number on their account. Continued use of the Platform following the effective date of any revised Terms constitutes your acceptance of the updated Terms.

It is your responsibility to review these Terms periodically. The "Last Updated" date at the top of this page indicates when the most recent revision was made. If you do not agree with any amendment, you must cease using the Platform and may request account closure as described in Section 10.

13. Governing Law & Disputes

These Terms & Conditions shall be interpreted and governed in accordance with applicable law. Any dispute arising between you and 112bet in connection with your use of the Platform, these Terms, or any transaction conducted through the Platform should be raised with our support team in the first instance at [email protected]. We are committed to resolving disputes fairly, promptly, and in good faith.

112bet strives to resolve all Player complaints within 10 business days of receipt. Where a complaint cannot be resolved through direct communication with our support team, escalation options will be communicated to the Player at that stage.

14. Contact 112bet

For any questions, complaints, or notices relating to these Terms & Conditions, please contact the 112bet support team. All communications should reference your registered account username and a brief description of your enquiry.